Good to know

Booking conditions

Your reservation is only confirmed once you have paid the deposit.
Winter:
  • up to 8 weeks before the arrival date there are no cancellation fees.
  • 8 to 2 weeks before the arrival date: 30% of the total arrangement price
  • Cancellations made up to in the last two weeks before the scheduled day of arrival: 90% of total price.
  • In case of early departure or late arrival, the full amount will be charged. Booking are confirmed when we receive a written booking confirmation from you and you receive confirmation in return from us.
Summer:
  • up to 8 weeks before the arrival day there are no cancellation fees
  • 8 to 2 weeks before the arrival date: 30% of the total arrangement price
  • Cancellations made up to in the last two weeks before the scheduled day of arrival: 90% of total price.
  • Guests who leave earlyor arrive late will be charged the full total price of the stay they have booked.

Holiday cancellation insurance: info and details available on request.

Information and details are available on request.

Guests are welcome to pay with cash or credit card (VISA, debit card, MasterCard).
We do not accept cheques.

Our bank details:
BIC: RVSAAT2S052
IBAN: AT80 3505 2000 0002 3929
Short code: 35052

Bank: Raiffeisenbank Saalbach-Hinterglemm-Viehhofen
regGenmbH – Filiale Hinterglemm, Dorfstr. 260 5754 Hinterglemm

Hotel information

By train, you can comfortably travel to Salzburg main station. From there guests can take the regional train towards Saalfeldenand get off in Zell am See. You get off the train in Zell am See and from there a cab or the public bus will take you to our hotel.You landed by plane in Salzburg or Munich? Taxisand public buses are available to take you from the station to hotel.

Our tip! Groups of at least 4-5 people will find it cheaper to take a taxi from Salzburg or Munich. In winter we recommend a taxi which has enough space for wintersports equipment. This should be booked in advance.

All apartments are well equipped with towels, bed linen and kitchen utensils.Kitchen facilities: 2 dishcloths, crockery, cutlery, pots, pans, salt and pepper, sugar (there is no ovenin the apartment, but guests are welcome to order fresh bread and rolls from reception or buy these in the morning from the bakery just a couple of minutes by foot from the hotel)

The nearest pharmacy is 600 metres away, the nearest doctoris 400 metres away. Please ask if you need more information.

As a family with young children, we can well relate to the wishes and needs of families. Therefore, at the Rosentalerhof we offer foldable cots for your room. Therefore, at the Rosentalerhof we offer foldable cots for your room. Highchairsare also available in the apartments and restaurant. Baby beds incl. linen can be hired for a small surcharge of €5 per day. There is a children’s playroom next to the restaurant where children can run around and have fun.

Family-friendly facilities close to our hotel include a playground, a minigolf course and a go-kart track in the Hinterglemm Family Park – just a few metres from the Rosentalerhof.

Tip for parents! Please let us know in advance if you would like to hire a free buggy,toboggan with back-rest for children, bike with child-friendly trailer or a child-carrier for walking in the mountains.

Unfortunately, our hotelis not wheelchair accessible. However, the Apartment building is 100% wheelchair accessible apart from two steps.

Bike service

  • repair stands
  • bike wash
  • lockablestorage room
  • Drying facilities for shoes and clothes
  • many great all-inclusive bike deals

After a long ride in the mountains, there are few better ways to relax than with a cool beer on our sunny terrace or swim a few relaxing strokes in the pool. For those who have not sweated enough, we recommend our sauna.

Tip! We offer all-inclusive packagesfor mountainbikers with energy bars and snacks for your ride. These deals can be combined with guided tours provided by Bike & Soul. Bike & Soul is a bike shop near the bottom station of the Reiterkogel cable car (300 m from the hotel) with all the latest models and top expert advice.

Service for apartment guests:

There is no better way to start the day than with fresh bread and rolls from the local bakery. Guests staying in our apartments are welcome to place their order at our reception desk by 21:00 the evening before. The bread and rolls will be ready for you to pick up at 7:45 the next morning.

Guests staying at the Rosentalerhof are welcome to check-in from 15:00. In some cases, rooms may be available earlier. We ask guests to check-out by 10:00. But you still want to actively use the day of departure? No problem, we will gladly store your luggage. Guests are also welcome to shower in the spa before departing. Because freshly showered it is simply more pleasant to drive.

Just a few minutes’ walk from the Rosentalerhof there is a pedestrianised area befindet in the centre of Hinterglemmwith a Spar supermarket which is open all day from Monday to Saturday and with shorter opening hours on Sunday.

Guests with a car can drive to the MPreis supermarket (1.5 km from the hotel). which is open all day from Monday to Saturday and with shorter opening hours on Sunday.

There are few more invigorating experiences in the morning than stepping out onto the balcony with a cup of coffee in hand and admiring the majestic mountains that surrounding Saalbach Hinterglemm. We are convined that breakfast is the most important meal of the day. That is why we offer a healthy and hearty breakfast buffet with a selection of bread and pastries, fresh fruit and healthy mueslimixes as well as egg dishes made using locally sourced eggs from the Salzkammergut region. The best way to load up on energy for the day ahead!

Coziness is especially important to us. We appreciate a soothing and invigorating breakfast buffet just as much. So take the precious time in the morning and try something new: Our muesli corner hides selected mixtures, a cereal mill for freshly crushed oatmealor a homemade Bircher muesli! For our athletes there is an isotonic drink to strengthen you in the morning.

Our breakfast buffet is open daily from 7:45 until 10:00. The mountains lure you out of bed earlier? Early birds can enjoy breakfast from 7:30 in winter.

The water which comes out of the taps at the Rosentalerhof is not onlypure mountain water but has also been treated using the Grander technique to give it extra energy. Processing plants or long transport routes are not necessary. To enhance the freshness of the mountain spring, the water is revitalized in our house according to the Grander method.

Dogs are welcome in our standard apartments upon request, but please be aware that they are not allowed in the restaurant.

Highspeed internet in the mountains? Sure! Thanks to our glassfibre connection. We offer highspeed internet free of charge throughout our hotel.

We open for the winter season in early December and close after the first weekend in April. After a spring break, we open again from mid-June until the end of September.

Reception opening hours: Want to plan your next activity in the mountains? We love our region and know it inside out, so don’t hesitate to ask us for recommendations on the best things to see and do in and around Saalbach Hinterglemm. Our reception is open daily from 8:00 until 21:00. In winter it is closed between 11:30 and 14:00. On the day of arrival the reception is occupied all day.

Bar opening hours: A glass of sparkling win, a cold beer or maybe a hot cup of tea? Our bar team looks forward to welcoming you. In summer the bar is open from 8:00 until 21:15, while in winter it is open from 8:00 until 11:30 and from 14:00 until 22:30. On request we will be happy to keep the bar open a little longer.

Guests can park for free in our hotel parking. Per double room / per bedroom in an apartment there is one parking space. Additional parking spaces you can arrange with us personally.
Guests are also welcome to park their car in our underground garage for a small charge of € 10 per day.

We want you to feel at home with us, so our hotel rooms are cleaned every day. This service is also available to our guests staying in one of our apartments who have booked half-board. For apartment guests without half-board this cleaning service can be booked extra for a price of €10 per day. Please speak to a member of staff at reception. The fee for the final cleaning of the apartment after depature is included in the price of the apartment.

Those who simply can’t get enough of sweating it out can visit our sauna, sanarium and steam bath, which is open in winter from 15:30 to 20:00. In summer we will be happy to turn on the sauna if the weather gods are not smiling on Saalbach Hinterglemm. Please let us know around 20 minutes in advance so we can heat up the sauna for you.

At the end of an action-packed day in the Alps, there is no better feeling than to jump into warm water and soothe tired muscles. The water temperature in winter is about 30-32°C.

In summer the water temperature is reduced to a refreshing 26°C-30°C and the pool is open throughout the day until 21.00. We will be happy to turn on the pool heating if the weather is cold.

The pool is filled with soft water treated using the Grander technique, making it excellent for swimmers with sensitive eyes and skin.

There is a true marvel hidden in our small 2-person gym: the Kinesis â„¢ training tool. With this special cable operation machine all muscles can be trained in more than 200 different exercises. In addition, the gym offers a back trainer and a dumbbell pressure bench.

Healthy food, clean mounain air and plenty of peace and quiet are three essential ingredients for an enjoyable holiday. A good night’s sleep is, however, just as important. That is why all our rooms are equipped with high-quality Joka beds and Elastica matresses. The sofabeds all have the tried and tested Joka FlexiNet system.

Less waiting, more skiing! At the Rosentalerhof you can buy your ski pass from reception. To save even more time, order your ski pass in advance.

For a hassle-free start to the day, you can get ski passes as well as wax service (overnight) at our reception.

After a long day out and about in the snowy mountains, there is nothing better than a hearty meal. That is why during the winter months we offer half-board with a salad buffet, four-course evening meal – incl. vegetarian option – and themed buffet evenings. Our half board is bookable daily in winter except Thursday.

In summer we invite our guests to try dinner hopping by dining at one of our two quality partner restaurantsin Hinterglemm. In the morning you choose a delicious menu, which you enjoy in the evening in one of the two houses. Restaurants are located in the immediate surrounding and can be easily reached on foot.